Prudential Insurance Sued for Denying Disability Benefits to North Carolina Man with Severe Depression and Anxiety
There are times when mental health disorders can escalate to the point at which it becomes necessary for someone to stop working for an extended period of time or cease working altogether at the direction of a treating physician. Sometimes mental health disorders coexist with other disabling conditions, but mental disorders can also be the primary cause that prevents a person from carrying out the material duties of his or her occupation with reasonable continuity.
Such is the case with John Messer of Madison County, North Carolina. Mr. Messer, with the help of his North Carolina disability attorney, has filed a civil complaint against Prudential Insurance Company of America (Prudential) under the Employee Retirement Income Security Act of 1974 (ERISA) in United States District Court for the Western District of North Carolina in the Asheville division.
Mr. Messer stopped working as a repair technician for Thermo Fisher on or about March 10, 2010 due to a combination of mental health disorders including severe depression, severe persistent anxiety, and possibly obsessive-compulsive personality disorder. During the course of his treatment, Mr. Messer obtained the opinions of his treating family physician – Dr. Marianna Daly, treating psychiatrist – Dr. Mary Berg, and treating therapist –Judy McClung, MA, LMFT. All three of them noted that Mr. Messer was unable to perform the material duties of his occupation since May 10, 2010 and would be unable to perform his duties indefinitely as result of his mental health. With the three concurring on Mr. Messer’s mental health preventing him from working with reasonable continuity, Mr. Messer filed a short term disability claim with Prudential which was subsequently approved for payment through August 15, 2010.
In a letter dated September 21, 2010, Prudential notified Mr. Messer that he would not be receiving any further short-term disability benefit payments and that his long-term disability benefit claim had been denied. Prudential alleged that “the medical documentation fails to provide evidence of a functional impairment of sufficient intensity and severity as to preclude you from working.”
Naturally, Mr. Messer appealed Prudential’s decision. Prudential upheld its decision on November 22, 2010 stating, “[T]here was no evidence of a functional impairment or a psychological or cognitive impairment that would have prevented you from performing your regular occupation beyond August 15, 2010.”
Mr. Messer appealed Prudential’s decision a second time. Again, Prudential upheld its decision to deny Mr. Messer the remainder of his short-term disability claim and all of his long-term disability benefit payments via a letter to him on January 19, 2011.
Mr. Messer contends that he has met all the necessary requirements and conditions for submitting his claim for short-term disability benefits and long-term disability benefits. Mr. Messer alleges that Prudential has failed and neglected to pay all of the disability benefit payments he is owed as result of his being disabled.
Since Mr. Messer exhausted all of his administrative remedies to seek approval for his disability benefit claim, the only option available to him was to file an ERISA complaint against Prudential and his employer, Thermo Fisher.
Mr. Messer asks the court to find in his favor in order to compel Prudential to:
- pay the remainder of his short-term disability benefits
- pay long-term disability benefits to him
- pay for all costs associated with the litigation
- provide other such relief as the court deems just and proper
10 comments
I am from Madsion County with the same situation as Mr. Messer. One of my doctors is Dr. Marianna Daly. I have been on short term disability since 9/12/2012 to present day. Since 12/14/2012, Prudential has denied my claim. I am in the second appeal waiting on a answer. Any suggestions?
Lori,
Please watch our videos on the ERISA Appeal process. Make sure you submit every piece of medical information you have and any additional information you think will support your claim. Since you have submitted your appeal already, we would only be able to assist you if your claim is denied again. Good Luck and we hope you win your appeal.
Hi, what is the statute of limitations for denial of LTD? I believe I have also been unjustly denied.
J,
If you feel like you have been unjustly denied please feel free to contact our office directly in order to determine if we can assist you.
My husband was getting LTD from Prudential for 2 years. In Aug. 2014 they stop paying him… filed an appeal that was denied even though his Dr. said that he can’t work. My husband has a brain tumor which is cancer. He had surgery but could not remove all of it… what can I do? I have don’t any money to pay our mortgage or bills for Jan, 2015. I’m so depressed, I feel alone and helpless. I cry everyday. I live in GA. Is there any help out there for us?
Aimee,
Please feel free to contact our office to discuss your husband’s claim. Prudential typically allows for a second level of appeal prior to the filing of a lawsuit, so your husband could have the option of appealing again, or filing a lawsuit.
I have had STD and LTD policies via UNUM for years and never had a claim for open enrollment I elected to continue for 2016 but they are denying further coverage/policy because of a med for depression I have been on for years-far before I bought their policy and a new diagnosis of adhd. Is this legal?
Nancy,
Typically a disability insurance carrier does not have to write coverage due to pre-existing conditions, unlike health insurance companies. If you have had STD and LTD policies with Unum, why were you required to re-enroll?
Denied first claim, used reviewer that did not see me, now in second appeal.. Ignored test from unbiased medical professional mental health psychologist. I so tired at least they should give limited liability for mental illness, a 24 months.
Michelle, please feel free to contact our office to discuss representation for the filing of your second appeal.